Email from Lehigh County Office of Children and Youth Service

Ashley and Whitney

Good Afternoon Mike,

I wanted to commend Ashley Jacoby and Whitney Berrio. The FGDM I attended this past Sunday, coordinated by Ashley and facilitated by Whitney was executed with a high degree of professionalism, to say the least. Whitney and Ashley were extremely prepared. Their preparedness allowed them to guide and redirect a heated moment in the FGDM to a positive outcome. Their ability to de-escalate and redirect these type of scenarios affirms their high degree of competence and skill. This is not the first FGDM I have observed by these two workers that resulted in positive outcomes for the family. Ashley and Whitney bring credit to themselves and their Agency for a Job well done!!!!

Respectfully,
Edwin Rodriguez, MSW
Casework Supervisor
Office of Children & Youth Services

Thank you Edwin for the kind words, we appreciate the great feedback! Thank you Ashley and Whitney, for your expertise and professionalism in providing FGDM for our JWYC families. Your teamwork and decisiveness led this conference to a successful outcome.