Good day Mr. Heit,
I am writing you to inform you that when I was informed that I should have Justice Works, (JW), involved in a case that there was no headway being made, my initial response was that I didn’t need another service provider involved with this case. A short time later I figured that I tried other providers with this family with no resolve, I may as well give a shot to utilizing JW. I just want to inform you that the two FRS workers that have been involved in this case, Ashley Jacoby, and Linda Coleman have performed a stellar job with this difficult family. Even when these two workers, along with their Supervisor, Mr. Hetrick came to the Agency at our request for a meeting of the minds over this case, our Assistant Director Patricia Himmelwright, who was also at this meeting, stated afterwards when it was over that she was impressed with the knowledge and presentation of the facts that these two workers expressed on this case.
Last night we had a FGDM meeting and needless to say there were revelations that were discovered that were made known for the first time to not just the professionals involved with this family, but also to the family members themselves, and because of this I believe that we will be making more headway, and expect a success with this family than was accomplished in the first full year. So I am informing you of my satisfaction with JW, and the services that you provide. Kudos to the team that ran the FDGM meeting last night, Whitney and Anneice, lastly once again kudos to Ashley Jacoby, and Linda Coleman for their tenacious professionalism in this most difficult case.
With sincere thanks.
Miguel Santiago, B.A., CW
Northampton County Children Youth & Families
Thank you Mr. Santiago for the positive feedback regarding our Northampton County team. They deserve the spotlight! Thank you Ashley Jacoby, Linda Coleman, Whitney Berrio and Anneice Pratt. We appreciate your contributions and dedication.