Email received by Karen of Monroe County’s supervisor:
Hi Amy,
I just want to let you know how much I ADORE Karen (McKeown). She is doing so well with the Kraft family. Mom and even the kids express enjoying their visits more and how they have so much fun during their visits. Karen also comes up with amazing suggestions for locations of visits. I feel like these kids are having high quality visits with their mom and also together.
I really appreciate all of the positive work Karen is doing with the family!!
Thank you,
Crystal Rivera
Monroe County Children and Youth Services
Thank you Crystal for the wonderful feedback! Karen, we appreciate hearing about the great success our team shares with the families we serve. Thank you for going the extra mile to ensure that these visits make a life lasting impact on the children and their mother.